Term and Conditions

1. Welcome to Our Magical World

At WhimsyWears Shop, we specialize in bringing the wonder of Disney directly to your doorstep. Our collection includes:

• Action Figures & Collectibles
• Disney Designer Collection & Disney nuiMOS
• Costumes & Baby Costumes
• Disney Ears & Accessories
• Home Décor & Furnishings
• Dolls & Creative Collections
• Drinkware & Magical Treasures

We serve customers worldwide, with exceptions for some Asian regions and remote areas where delivery may not be available.

2. Your Magical Account

User Responsibilities

• Provide accurate and complete information when creating an account
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Ensure you are of legal age to form binding contracts in your jurisdiction

Account Security

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate our terms or show suspicious activity.

3. Enchanted Ordering Process

Product Availability

All products are subject to availability. While we strive to keep our magical inventory stocked, occasionally items may sell out. In such cases, we will notify you promptly and offer alternatives or refunds.

Order Confirmation

After placing an order, you will receive an order confirmation email. This represents our acceptance of your order and the beginning of our magical fulfillment process.

Pricing Information

All prices are listed in US dollars. We reserve the right to adjust prices due to supplier changes or market conditions, though orders already confirmed will be honored at the original price.

4. Payment Magic

Accepted Payment Methods

We accept the following secure payment options:

• Visa
• MasterCard
• JCB
• PayPal

Payment Security

All payments are processed through secure, encrypted channels. We never store your complete payment information on our servers.

Billing Authorization

By providing payment information, you authorize us to charge the full amount of your order, including shipping fees and applicable taxes.

5. Shipping Your Disney Treasures

Order Processing

Our dedicated team processes all orders within 1-2 business days (excluding weekends and holidays).

Shipping Options

International Shipping

We deliver worldwide with some exceptions. Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Shipping Delays

While we provide estimated delivery times, actual delivery may vary due to factors beyond our control, including customs processing and carrier delays.

6. Returns & Exchanges – The Fairy Tale Guarantee

Return Timeframe

We accept returns within 15 days of you receiving your order.

Return Conditions

To be eligible for return, items must be:

• Unused and in the same condition as received
• In the original packaging with all tags attached
• Accompanied by the original invoice or packing slip

Non-Returnable Items

To preserve magic, quality, and hygiene, the following cannot be returned:

• Disney Ears (intimate nature and hygiene considerations)
• Costumes & Baby Costumes (health and safety reasons)
• Drinkware (once used or opened)
• Collections or Collectibles removed from original packaging

Return Process

Contact us at [email protected] within 15 days of receipt. Our customer service team will provide a Return Authorization Number and instructions.

Refund Information

Refunds are processed within 3-5 business days of receiving your return and issued to your original payment method. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property – Protecting the Magic

Our Content

All website content, including images, text, logos, and designs, is the property of WhimsyWears Shop and protected by copyright laws.

Disney-Inspired Products

Our products are inspired by Disney magic but are independently created. We respect intellectual property rights and create unique interpretations that celebrate the Disney spirit.

User Content

By submitting reviews, photos, or other content, you grant us permission to use them for promotional purposes while respecting your privacy.

8. Limitation of Liability

WhimsyWears Shop shall not be liable for:

• Indirect, incidental, or consequential damages
• Delivery delays beyond our reasonable control
• Minor variations in product color or design from website images
• Customer satisfaction issues with non-returnable hygiene items

Our maximum liability shall not exceed the purchase price of the products in question.

9. Privacy & Data Protection

We value your privacy and protect your personal information according to our Privacy Policy. We collect only necessary information to process your orders and enhance your shopping experience.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts of Columbus, US.

11. Changes to Terms

We reserve the right to update these Terms and Conditions. Continued use of our website after changes constitutes acceptance of the modified terms.